Category Archives: Online Reputation Management

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Complete Guide on Community Management

Industry estimates show that there are over 2.5 billion gamers worldwide. 2.2 billion of those gamers utilize smart devices to access different gaming platforms. With so many gamers around the world, revenue from the PC gaming market brought in $37 billion in the US alone.  Video games reach a wide demographic around the world. 28% of...

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5 Major Challenges of a Community Manager

The gaming community continues to grow every single year. By the end of 2020, the online games segment is expected to generate more than $18 million in revenue.  Experts put the annual growth rate at 0.9%. User penetration could hit the 13.8% mark by 2025. From the statistics, it is clear to...

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Voice of the Customer Best Practices

Most industry leaders are known to collect surveys, develop marketing strategies, and frequently collect customer feedback, but how well do they listen to their customers? In today’s world, customers have developed a diverse and unique voice throughout their customer journey. It’s impossible for brands to leverage experience if they...

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Handle Negative Reviews and Protect Your Brand’s Online Reputation

The modern business world thrives on marketing and reviews. While online marketing serves as a base for growing reputation and enhancing presence, online reviews are equally important in showcasing the quality of services, brand loyalty and overall sentiment. Every business, no matter the industry, considers reputation and goodwill as...

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The Ultimate Guide to Online Reputation Management 2020

ORM or online reputation management is one of the most important aspects of digital marketing and online branding. It ensures that your brand has a great reputation among customers, and improves the chance for future sales. ORM helps you locate negative reviews and comments on the internet and various...

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How to Build Trust in Your Brand

Capturing higher market share by building a customer base is the primary motto of every organization. Customers often select the brands which facilitate their needs while adding value. An essential factor in the journey of earning customer loyalty is gaining their trust. It is the building block of any...

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Online Reputation Management: Everything you need to know about your brand image

Today, social media and online mediums are crucial for any business or organization. No matter what your business does having an online presence and ensuring a positive image is important. Over 88% of customers now trust written online reviews from other customers. People are more likely to trust brands...