Category Archives: Digital Media

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Complete Guide on Community Management

Industry estimates show that there are over 2.5 billion gamers worldwide. 2.2 billion of those gamers utilizesmart devices to access different gaming platforms. With so many gamers around the world,revenue from the PC gaming market brought in $37 billion in the US alone.  Video games reach a wide demographic around the world. 28% of US gamers are under18 years old,...

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5 Major Challenges of a Community Manager

The gaming community continues to grow every single year. By the end of 2020, the online games segment is expected to generate more than $18 million in revenue.  Experts put the annual growth rate at 0.9%. User penetration could hit the 13.8% mark by 2025. From the statistics, it is clear to...

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Community Management Tools to Help the Video Game Industry

The gaming industry is an ever-growing community. It’s composed of online members that come together to exchange ideas about the games they love. Most gaming communities start small and have just a few members who create a forum. But over time, the word spreads across the internet, and they...

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Reopening Guide for Tracking The Trends of Customer Sentiment

Several states have been lifting the stay-at-home orders and reopening for non-essential businesses in the past few weeks. In some states, things have developed further, and customers can visit tourist attractions, take local flights, or even eat in restaurants. But, despite the lifting of restrictions, customers are still not...

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Player-Driven Video Game Development

How Video Game Publishers can Leverage Voice of the Customer Technology to Improve Issue Tracking and Enhance DLC Feature Prioritization The video game market is currently at an historic high and is continuing to grow exponentially.  Furthermore, according to WePC.com and Capcom; International, the DLC (Downloadable Content) market has...