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Online Reputation Management: Everything you need to know about your brand image

Today, social media and online mediums are crucial for any business or organization. No matter what your business does having an online presence and ensuring a positive image is important. Over 88% of customers now trust written online reviews from other customers. People are more likely to trust brands...

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Listen to Your Customers Beyond the Ratings

Listen to Your Customers Beyond the Ratings by Adopting an Online Review Management It is a well-known fact that businesses who listen to their customers are able to stay ahead of the game and are able to build a strong pool of loyal and dedicated customers. Customers who feel...

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How to get 5-star ratings for your business

Online reviews have the power to make or break a business. It plays a significant role in influencing a customer’s purchase decision. We no longer base our opinions of a product on word of mouth. Everything is about customer experience nowadays, and every business must pay heed to customer...

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Tatvam: Helping you with sentiment analysis for various review channels

Customer sentiment analysis is all about collecting information about how customers of a particular brand or company feel and what types of services they are actually looking for. This helps evaluate the language, voice inflections, and conversations to calculate emotions related to the brand, business, or product. These days,...

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How Important is Online Review Management?

As the year 2019 has already proved – no business can survive purely based on how amazing its product or service is any longer. A competitor with a better strategy for a not-so-good product can tap into bigger demographics and earn better revenue. This is why proper marketing strategies...

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How customer feedback analysis helps improve the passenger experience at airports

Airports are a lot more than just runways and airplanes.  The FAA disclosed that the United States sees 16 million flights every year with about 2,789,971 passengers flying in and out of the country every single day. Today, each of these passengers has a plethora of options to choose...

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How Can Reviews Impact Local SEO?

Customer reviews and social network reputation are a massive part of the web now and are critical for all businesses. They’re especially vital for local businesses given their sheer prominence in local search results. An online review is nothing but a written sentiment that is left directly by a...

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How important is Social Media for your entertainment business?

The social media boom in the last decade or so has brought about radical change in people’s lives throughout the world. Since the beginning of the 21st century, we have witnessed a drastic shift from an analog to a digital world. The internet has enabled bright minds across the...

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The Secret To Boosting The Number Of Customers for Your Business

The primary goal of any marketing strategy is to identify your customers’ needs. And, it is so, because customers play a crucial role in developing a product and marketing a campaign.  Consumers like to talk, and word of mouth is one of the best ways to market a product. In this...

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7 Reasons Why Customer Feedback Management Should be a Part of Marketing Strategy

  • June 3, 2019
  • Comments Off on 7 Reasons Why Customer Feedback Management Should be a Part of Marketing Strategy

Customer satisfaction is what all businesses aim for, irrespective of what service or product they have to offer. Every marketing strategy revolves around why customers should consider them. They all focus on the service or product they’re offering, but often ignore customer reviews. What they don’t realize is that...